Privacy Policy

1. Scope

This Privacy Policy applies to Blackscale Studios-operated websites, downloadable games, software products, support communication, and related online services.

This includes, for example:

• https://blackscalestudios.com and related pages
• Games and software products distributed by Blackscale Studios, including connected online features where applicable
• Support or business communication by email or forms
• Storefront or platform pages used to distribute products

2. Technical and Usage Data

Depending on the service, technical and operational data may be collected for security, fraud prevention, debugging, analytics, gameplay operations, and service reliability.

• IP address
• Browser and device type
• Operating system
• Game client version, platform, and build information
• Input device, hardware class, or platform-specific system information when relevant to compatibility, performance, or support
• Language and regional settings
• Referring page or source
• Timestamps of requests
• Session duration, connection events, and basic feature usage events
• Error logs, crash data, and rate-limit events

3. Information You Provide Directly

You may voluntarily provide information when contacting Blackscale Studios, making a purchase, or requesting support.

• Email address
• Display name or username
• Messages, attachments, and support details
• Order-related information you choose to share
• Any information submitted through forms or email

4. Game, Platform, and Leaderboard Data

When you use Blackscale Studios games or connected game features, Blackscale Studios may collect and store gameplay, platform, and ranking-related information needed to operate the game, save progress, provide online features, prevent abuse, and display competitive or social features.

• Internal player ID or similar service identifier
• Platform account ID and platform name, such as Steam
• Steam username, display name, profile name, or similar public-facing account label
• Player score, rank, leaderboard placement, match results, progression, achievements, unlocks, or comparable gameplay records
• Save or profile metadata needed to maintain game functionality
• Anti-cheat, anti-abuse, moderation, and service integrity records

If a leaderboard, profile page, multiplayer feature, or similar public feature is offered, your username, display name, score, rank, or other related game results may be visible to other users.

5. Storefront and Platform Data

When products are distributed through storefronts or platform services, Blackscale Studios may receive or process limited platform-related data needed to operate, support, or improve those products.

• Platform account ID and platform name
• Storefront or platform purchase status where relevant to product access
• Platform-provided usernames, display names, or profile labels used by connected game features
• Basic technical or operational platform metadata needed to run supported features

6. How Data Is Used

• Provide and maintain websites, games, software products, and related services
• Operate multiplayer, leaderboard, progression, save, and related game features
• Operate customer support and respond to inquiries
• Investigate abuse, fraud, errors, and technical failures
• Detect cheating, manipulation of scores, or unauthorized access to online features
• Improve service quality, usability, and stability
• Comply with legal obligations and enforce terms

Personal data is not sold.

7. Legal Basis for Processing

Where GDPR or similar laws apply, processing may rely on one or more of the following bases:

• Performance of a contract or requested service
• Legitimate interests in operating, securing, and improving services
• Consent, where a feature requires it
• Compliance with legal obligations

8. Sharing and Third Parties

Information may be shared only as needed with service providers and platforms that support operation of the services.

• Hosting and infrastructure providers
• Payment, storefront, and distribution platforms such as Steam or similar services
• Leaderboard, cloud, crash-reporting, analytics, moderation, or anti-abuse providers if used for a product
• Professional advisers or authorities when required by law

Third-party services handle their own data under their own privacy policies.

9. Retention and Security

Data is retained only as long as reasonably necessary for game functionality, purchase verification where applicable, leaderboard integrity, fraud prevention, legal compliance, dispute resolution, and support history.

Leaderboard, match history, score, or service integrity records may be retained for longer where reasonably necessary to maintain competitive fairness, detect abuse, enforce rules, or respond to disputes.

Reasonable technical and organizational safeguards are used to reduce the risk of unauthorized access, misuse, disclosure, alteration, or loss. No system can guarantee absolute security.

10. Cookies and Similar Technologies

Cookies, local storage, or similar technologies may be used on websites or related services for functionality, security, preferences, or performance measurement.

If Blackscale Studios later adds non-essential analytics, advertising, or similar third-party tracking technologies, this policy and the related consent flow may be updated.

You can usually control cookies through your browser settings, though some features may stop working correctly if they are disabled.

11. International Transfers

Because hosting, platform, analytics, support, or infrastructure providers may operate in multiple countries, personal data may be processed or transferred outside your country of residence, including outside the European Economic Area where applicable.

Where required by law, reasonable steps will be used to rely on appropriate safeguards for such transfers.

12. Children's Privacy and Sensitive Data

The services are not intentionally directed to children in violation of applicable law, and Blackscale Studios does not knowingly collect personal data from children where parental consent is legally required but has not been obtained.

Blackscale Studios does not intentionally collect biometric identifiers or health data through VR games unless a product-specific notice clearly says otherwise.

13. Your Rights

Depending on your jurisdiction, you may have the right to request access, correction, deletion, restriction, objection, or portability for personal data.

To make a request, contact privacy@blackscalestudios.com. Reasonable verification may be required before processing a request.

14. Data Controller, Changes, and Contact

Unless a product-specific notice states otherwise, the controller for personal data covered by this policy is the provider identified on the Imprint page.

This Privacy Policy may be updated from time to time. The latest version will be posted on this page with a revised update date.

For privacy questions, contact:

Email: privacy@blackscalestudios.com
Website: https://blackscalestudios.com